BUPA Aged Care roll our Free COVID-19 App for Families and Staff

COVID-19 App – Keeping people safe, connected and informed virtually

Keeping families and staff from Aged Care facilities informed with the latest information on COVID-19 has presented a challenge for many.

Bupa Aged Care has partnered with Checked in Care to roll out the custom made Bupa Aged Care Connect app. The free app will provide up-to-date COVID-19 related information for residents, their loved ones, and Bupa employees, which is particularly important during this difficult time while care home visits aren’t possible

Suzanne Dvorak, Managing Director Bupa Villages and Aged Care Australia said

” We know there is a need to help family and friends feel more connected to the day-to-day lives of our residents in our homes. While we know we can’t replace face-to-face interactions, we hope that with new ways of communicating we can help keep our residents’ connections with their loved ones as strong as possible.”

Information available to both employees and relatives in the Bupa Aged Care Connect app includes:

  • COVID-19 Bupa Aged Care information
  • COVID-19 Government health advice
  • Updates on what is happening in the homes and how to contact them
  • Messages from our Bupa leaders
  • A link to the COVID-19 Bupa Help Line
  • Managing wellbeing during COVID-19
  • COVID-19 dementia care
  • Messages of support from the community

The ease of use and security of Checked in Care’s Free COVID-19 app has seen over 35,000 Staff, Residents and their Families, across numerous Aged Care and Disability Service Providers, implement it in the last 4 weeks.

The same free app is now also being used to enable Virtual Seniors’ Interest Groups, such as Exercise Classes, Frank Sinatra sing along Groups, Bingo, Virtual Men’s Sheds and the like.

The key advantages of the Connect app also include

  • Easy to set up and use – A RACF site can be set up within 2 hours
  • Secure video calling:
    o No access to staff private mobile numbers
    o No cut and paste of multiple zoom/teams/skype video links
    o Families cannot access other private sessions
  • Telehealth capabilities

Checked In Care, via the Connect App platform, has been providing direct, transparent and dynamic information for clients, staff and families of the Australian Aged Care sector since 2015. The Connect App has helped to reduce family stress levels, as they have up to date information on their loved one’s health status.

To find out more about the COVID-19 App and how you can start accessing it, please contact John Perkins, Director, Checked In Care. M: 0415 60 70 55 E: john.perkins@checkedincare.com.au

About Checked In Care


Checked In Care focusses on connecting the aged care ecosystem into a single service app, connecting seniors, families, staff and allied health professionals through a simple, easy to use app, to provide the right information, to the right person at the right time, in supporting the needs of the Care Recipient. John Perkins is one of the founders, and owner of Ethan Group, Australia’s largest privately owned IT Company, with revenues exceeding $200Million per annum. Ethan Group is one of Australia’s leading Cloud Managed Services Providers. His passion is to utilise technology to provide a Better Quality of Life in our ageing population, whilst at the same time reducing the impacts of social isolation on the ageing